How long will my order take?
your order will take 24 hours? Or next day as we say. if you have asked for it, if not and you have asked for normal courier this can take up to 3 days, europe can take up to 14 days and by royal mail national mail takes about 3-5 days.
Delivery Schedule, We will attempt to ensure that all orders placed with us by 12.00am on a working day (Monday - thursday) are dispatched the same day.(wednesdays are half day and no parcels are dispatched) All delivery times are estimates only and Piscator cannot guarantee delivery times due to any inconsistency with the Royal Mail or any Courier we use. International orders are generally received in under 6 weeks, for surface or 4 weeks by Air. We now ship to southern Ireland for Only £16 up to 20kg.

What are our returns policies?
We are a legitimate shop and our policy is as follows.
As long as the goods have not been used and are in their original packaging then we will exchange the goods, is they are faulty we reserve the right to inspect the goods and then issue a refund or exchange this may take 3-4 days, we do not exchange clothing if they have been ordered in the wrong size but that is our discression.

We do not refund postage and packaging costs.

When you buy goods or services by post, telephone, fax or through the internet, from someone who is selling in the course of a business, you have the same rights as if you had bought them in a shop. The laws say the goods must:- match their description. This means they must be as described by the seller. This includes any description on the label. For example, if an advert describes a jumper as being made from pure wool, it must be made from pure wool. In most circumstances, it also means that they must conform to any advertising claims made about them; and be of satisfactory quality. This means the goods must meet the standards that any reasonable person would expect, taking into account the description, the price and all other relevant information. This includes the appearance and finish of the goods, their safety and durability and whether they are free from defects, including minor faults. The goods must also be fit for their purpose, which means you must be able to use them for the purposes you would normally expect from this type of product. It also means that the goods must conform to any specific requirement you have mentioned to the seller. For example, if you ask the trader on the telephone whether a computer game is compatible for your particular computer, that must be the case.